Privacy policy
Information We Collect
At DigiPavilion, we collect the following types of information when you interact with our website:
- Personal Data: Name, email address, shipping/billing address, and payment information when you make a purchase
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, products viewed, and interaction with website features
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience
How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill your orders for headphones, speakers, radios, MP3 players, and accessories
- To provide customer support and respond to inquiries
- To improve our website functionality and user experience
- To send transactional communications (order confirmations, shipping notifications)
- For security purposes and fraud prevention
- To comply with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Payment processors to complete transactions
- Shipping carriers to deliver your products
- Service providers who assist with website operations (under strict confidentiality agreements)
- When required by law or to protect our legal rights
We do not sell your personal information to third parties.
Data Retention
We retain your personal data only for as long as necessary:
- Order information: 7 years for tax and accounting purposes
- Customer service communications: 3 years
- Marketing preferences: Until you opt-out or request deletion
Your Rights
Under GDPR, CCPA, and other privacy laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us through the methods provided on our website.
Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL encryption for all data transmissions
- Secure storage systems with access controls
- Regular security assessments
- Employee training on data protection
International Data Transfers
As an international business, your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where applicable
- Other approved transfer mechanisms
Changes to This Policy
We may update this Privacy Policy periodically. The effective date at the top of this page indicates when the latest version was posted. We encourage you to review this policy regularly.
Contact Us
For any questions about this Privacy Policy or our data practices, please use the contact form available on our website.