Terms of service

1. General Terms

By accessing and using DigiPavilion's website and services, you agree to comply with these Terms of Service. These terms apply to all visitors, users, and customers who interact with our platform.

DigiPavilion reserves the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.

2. Product Information

We strive for accuracy in product descriptions, specifications, and pricing for all headphones, speakers, radios, MP3 players, and accessories. However, we cannot guarantee that all information is entirely error-free.

Product colors may vary slightly due to monitor display settings. All product images are for illustrative purposes only.

3. Order Processing

All orders are subject to product availability. Receiving an order confirmation does not guarantee product availability. We reserve the right to cancel any order for any reason, including limitations on quantities available for purchase.

Shipping times are estimates only. DigiPavilion is not responsible for delays caused by shipping carriers or customs procedures.

4. Refund Policy

We accept returns within 30 days of purchase for most products in original condition with all packaging and accessories. Some items may be excluded from returns (e.g., opened software or personalized products).

To initiate a return, please contact our customer service. Refunds will be processed to the original payment method within 14 business days after we receive and inspect the returned item.

5. Intellectual Property

All content on DigiPavilion's website, including text, graphics, logos, and product designs, is our property or the property of our licensors and is protected by international copyright laws.

Unauthorized use of any content from our website may violate copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Limitation of Liability

DigiPavilion shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

Our total liability for any claim related to our services shall not exceed the amount you paid for the product in question.

7. Dispute Resolution

Any disputes arising from these terms shall first attempt to be resolved through good-faith negotiations. If resolution cannot be reached, disputes shall be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce.

The arbitration shall take place in China and shall be conducted in English. The arbitrator's decision shall be final and binding.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of China, without regard to its conflict of law provisions.

9. Contact Information

For any questions regarding these Terms of Service, please reach out through our customer service portal on the website.