Tracking order

Track Your Order

At DigiPavilion, we understand the importance of knowing the status of your purchase. Our order tracking system provides real-time updates on your shipment's journey from our warehouse to your doorstep.

How to Track Your Order

  1. Order Confirmation: After placing your order, you'll receive an email confirmation containing your order number and tracking information.
  2. Processing Time: Most orders are processed within 1-2 business days. During peak seasons, processing may take slightly longer.
  3. Shipment Notification: Once your order ships, you'll receive a shipping confirmation email with your tracking number and carrier information.
  4. Tracking Updates: Use the provided tracking number to monitor your package's progress.

Tracking Your Package

You can track your shipment directly through our shipping partners or use universal tracking services like:

17Track

A reliable global package tracking platform that supports multiple carriers worldwide. To use:

  1. Visit 17Track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view detailed shipment information

Common Tracking Questions

  • Why isn't my tracking number working? It may take 24-48 hours for tracking information to appear in carrier systems after shipment.
  • What does "In Transit" mean? Your package is moving through the carrier's network toward its destination.
  • My package shows delivered but I haven't received it. Check with neighbors or your building management. If still missing, contact the carrier directly.

For any tracking-related inquiries, please use our contact form. Include your order number and tracking information for faster assistance.

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